Saturday, April 20, 2013

A Lesson In Courage From A Doctor: What You Seek Is Within You

Let me share with you a recent experience that gave me perspective, and a whole lot to be thankful for. Also, made me realize, yet again, what we mere mortals are capable of.

I'd been sick, under the weather, for the past few days. My throat's condition got so bad that one morning I got up and straight from bed headed to the hospital. Now my dad, being the
amazing father that he is, called up the best 'ENT' (Ear-Nose-Throat) Doctor that he knew of in the nearby hospital. The Doc asked us to come at the earliest, as he had a surgery planned that very same morning. We rushed, and reached well before time... and waited. And waited. And waited some more.

Now, having already paid for the service, and having waited more than an hour in the waiting area, my dad called up the doctor. Since he didn't pick up the call, we presumed he must be on his way.

A couple of minutes later, I saw a man, about 60-65 yrs of age, walking into the waiting area. He was in his pyjamas, wearing chappals for footwear and had a plain tucked-out shirt on. His head was down, his back was slouched and his face hung as if he was suffering from a serious ailment. It didn't look like he knew where he was headed, but strangely had a few people around guiding him. I instantly presumed that he must be a patient of some major disease, possibly here for his routine check-up.

Then, suddenly, my father got up from his chair.
I figured that he had lost patience and was going to the counter to complain and inquire about the Doctor's status. But instead, with a puzzled expression, he informed me that the man who just walked in is the Doctor who we were here to see! It took me a few seconds to understand what my father just said, and it was shocking to see the Doctor in that condition.

We followed the Doctor into his chamber. He was barely able to walk, unable to stand up straight and needed his helper by his side for everything, almost as if a live walking stick. We greeted him, and surprisingly he acknowledged and began his examination.

Strangely enough, he wasn't able to speak too well, wasn't able to walk/sit/stand too well and of course he wasn't able to write, but his mind was alert and his Doctor's practice was not rusty. I mean, even in this state of his, he was able to ascertain the cause of my ailment, have a conversation with me about my condition and also prescribe me the required medicines with the dosage necessary.

Needless to say, this experience was very moving for me. My father and I felt very sympathetic towards him,  so didn't just walk away but encouraged him to complete his diagnosis and prescription, no matter how illegible his writing was, or how difficult to understand his speech was! We learnt from him that he was suffering from a neurological condition, and was a lot better now. His faith in his recovery was commendable. We then thanked him and left his chamber.

Walking out from his chamber, I had a vision of the Doctor from four years ago when he was hail and hearty, cracking jokes and oozing of energy. I took one last glance at his less-able state, and shut the door behind me.

Two things are apparent from this experience:

  1. It is not over till YOU say it is over: The only reason that the Doc was still walking around, doing his thing, was that he made a choice. He chose action over lethargy. He chose health over disease. He chose to take back the control he was losing on his life. It is over when he says it is over.
  2. No one can dictate what you can or cannot do: His family, the hospital staff and most patients were opposing his decision to see patients. But he knew what he must do to stay sane. He knew he had years and years of practice behind him which would rust and eventually he would lose touch with his mind. Again, he made the decision, and stuck to it. He lied to us about a "surgery" that he was there to conduct, as we later discovered that he had come for his own physiotherapy!
Here it is friends. My little experience and its lesson in courage. I wish him a speedy recovery and hope to see him soon, back to the way that he was before. And going by the courage we saw that day, I am sure he will bounce back sooner than you'd think.

What you seek is within you. Why search outside. Look within.

What do you think? Do you have any learnings of your own from this? Is the Doctor right in seeing patients in this state? Do you have any of your own experiences like this one? Please share below...

Sunday, December 9, 2012

Predicting the future of technology

Now, more than ever, there is a need to predict where the wave of technology is headed. The current wave brought with it tablets, computers with AI, phones that could do so much more, advancements in science, medicine and a plethora of lifestyle products and technology that could never have been imagined. What interests today's leaders the most, is the attempt to predict the future, and ride the coming wave of technological development, economic uncertainties and societal barriers.

Lincoln once said that the best thing about the future is that it comes one day at a time. I think many people today would argue against this quote. The waves of development show clearly that technology develops exponentially in leaps and bounds. It is not incremental, but exponential. And scarily, the waves have accelerated quicker than human beings can fathom. It may no longer be fiction to think of a world run by machines... in our lifetime. Do not take a conspirator sci-fi view of this, but imagine our lives 20 years ago and compare that to now. Why can't life in 10 years be that much different? 

Thursday, September 8, 2011

Quote of the Day

After silence, that which comes nearest to expressing the inexpressible is music.
Aldous Huxley

Monday, September 5, 2011

An Ode to Kashmir

Majestic are mountains, reflect on the lake,
The sky lit with colours, overwhelming to take,
The mystery of nature, the paradise is here,
Destroyed by the selfish, we live under fear,

The pride of the nation, I fail to pretend,
It's saddening for me though, barbaric consequence,
Why do we ignore, and issue dire as this,
The lives of thousands, a commoner's wish,

It is not difficult to understand, it is easy to see,
The paradise once prided, seems lost forever,
Politics and propaganda, are blinding our sight,
We don't need this all this violence, we can all make this end.

Wednesday, January 26, 2011

Quote of the Day

"I have come to the conclusion that politics are too serious a matter to be left to the politicians. "

Monday, January 24, 2011

Books: The Buy More, Read Less Syndrome

I'm sure you do it too - Buy books impulsively which eventually go unread for a really long time, and gather dust in your book-shelf. I used to feel extremely guilty looking at those unread books, on which I used to spend a sizable portion of my pocket money back in school/college.

And then.... I attended Robin Sharma's lecture - Yes, the same guy who wrote "The Monk Who Sold His Ferrari". Turns out that he too has a habit of buying books and eventually reading only a small portion... (the first 30-40 pages or so) Hah! While delivering his lecture, he in fact supported this habit, advocating that this practice gives an individual a lot of value. Its better to read portions of 100 books than not to read them at all.... And of course, an impressive book shelf does give you the license to act a bit more intellectual than you could without one. I say, buy on, and read at leisure!

Searching for some answers...

Al Ghazzali, the famous 10th/11th century philosopher, went crazy during his unending quest for god. The following questions which I'm going to ask you have haunted many of us clueless individuals, the answers to which may never be revealed:
  • What is the purpose of life? Why are we here?
  • Is there a god? If so, why can we not feel his/her physical presence?
  • Who created the world as we know it?
  • Is what we see real, or is it just a figment of our powerful mind's imagination?
  • Is there an existence beyond death? Does Heaven/Hell exist?
These are some of many which make me think with no end. Have you found any answers which work for you?

Thursday, May 27, 2010

Out of sight... Out of mind

You, my friend, are bombarded everyday by loads of subtle imagery and indirect marketing tactics. The fight is for space in your mind. And the space everyone is looking for? Top of Mind.


You are exposed to marketing initiatives everytime you bat an eyelid. From emails, social networking websites & blogs to out of home advertising, television and all other sorts of media, the cold war is hotter than ever for the fight for your 'top of mind'.


The golden rule? Out of sight... Out of mind! Applicable everywhere.

Thursday, July 31, 2008

HP - Post-sales service? Not Really...

I own an HP desktop computer. It has given me good service for a little over 2 years now, until recently the TFT monitor started repeatingly flickering in no apparent pattern and due to no reason. Obviously I reported to the service arm of HP. The promise of speedy service is always given but never if not rarely actually kept. Thus my wait started.

Seven days later an engineer from HP arrives at my doorstep with no information of what he was here to see/do. After explaining him everything, he created a log of the report, and did nothing else. A log? Seven days after I've lodged a complaint? The next step was to wait more. The only saving grace was that a free of cost replacement of my TFT monitor was offered since the machine was within replacable parts warranty. Phew!

So I waited and reminded them, and waited some more. Finally after pestering them to death I received the replacement monitor another seven days later. So I said to myself, no harm no foul. I had to wait for a couple weeks, but atleast its a good piece and I don't have to pay for it? Not so fast...

It took 3 days for the "replacement" monitor to stop working. And then the cycle of complain, remind, pester, remind etc. repeated. It took another log, another complain, and another visit by the engineer. So finally after waiting another couple weeks I got the replacement of the replacement of the TFT monitor!

This problem kept me troubled for a month! Finally I have a replacement, but I'm hoping if it has to crash, it better be so before my warranty expires!

Response and helpfulness of the HP folks was great. But the complain/order processing time is too much. Plus the replacement parts being faulty is an indicator of a problem in quality control or operations. Sales is not the end of the role of a company. It is the speedy and responsive after sales which makes or breaks a brand's/manufacturer's reputation.